If you have been putting off upgrading your IT systems, now may be a good time to look into it. Whether you are looking for something with greater flexibility (for remote working), increased security, or a system generally more responsive to your business needs. With all these good intentions, it is possible you may encounter some initial problems. Below are three common issues a business may face when implementing new technology.

Embracing change

Ensuring staff are on board with the change is critical when implementing new technology. Is the need for change clear? Do staff feel supported through the change?

Shadow IT

Shadow IT occurs when staff setup unauthorised applications to store or share files. For example, if your company uses a SharePoint filing system, staff that are uncomfortable with this may start using another application like Dropbox or Google Drive. This could be a major security risk.

Training

To ensure staff are following the new IT policies and procedures, adequate training must be in place to demonstrate the new systems to them. This training will mean staff feel supported through the change and will empower them with knowledge of the new systems, meaning fewer errors are likely to occur as staff aren’t left to figure it out on their own. Thus, it will reduce the risk of shadow IT issues appearing.