Our services

Providing efficient and effective business computer support services, IT, network support and development services. Based in Essex from our Chelmsford and Colchester offices. We actively support Small to Medium Enterprises right through to large enterprises throughout the South East of England. With 20 years’ experience and qualified staff we will work with you to keep your IT and Business strategies in line.

 

Network installation and management

From just a couple of computers sharing a printer or backup solution. To a large network of a hundred or so computers. We can offer specialist networking personnel to ensure the whole thing runs smoothly and efficiently.

 

Server monitoring and support

Also, support is offered on-site, remotely or by telephone from our accredited support engineers either proactively or to respond to your request.

 

Initial computer set-up and data transfer

New computers setup with existing data and system settings transferred to allow streamlined business continuity.

 

Mobile device set-up and configuration

With staff needing laptops, smartphones and tablet computers. We can assist with the setup of all mobile devices to enhance the productivity and efficiency of your workforce.

 

Training for most popular software packages

Our Microsoft certified staff can assist with one-to-one or group training on most standard software packages. And, provide on-going support on-site, by telephone or remotely.

 

Repair and replacement hardware

Whether it’s a new graphics card, hard drive, or upgrade in memory. We can supply, install and configure new hardware.

 

Backup and disaster recovery

Fully automated data backup service either online or on-site to ensure business continuity and provide disaster recovery with our range of backup solutions.

 

Software installations

Off the shelf and bespoke software solutions available. Whatever your needs.

 

Printer set-up and sharing

Greater economy and productivity with workgroup and network printers available to all your staff.

 

Website design and hosting

IT Positive can provide your business with reliable cost effective hosting from a simple website with just a few pages, to a sophisticated multi-page and interactive website, with multiple email accounts and numerous other features.

 

Helpful, jargon-free advice

 

Asset disposal and data cleansing

Many businesses have old computers and laptops that are faulty or just too old for any use. Not only could they contain important data, but could often cost money to dispose of them properly. IT Positive can safely dispose of such items by using specialist data cleansing software, then either dissembling them and sending to recycling companies or rebuilding them for re-use. Please contact us to arrange collection.