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Call us now for help or advice: 01376 653115
Helping Businesses and Homes in Essex and Suffolk
contact@it-positive.co.uk


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server imagesServer Packages                                                 

Monitoring and Maintenance Server Package

Monitoring and Proactive Maintenance for Servers

This package is designed for Companies who want to keep their Server running
optimally with an expert logging in remotely on a monthly basis updating the
server as required and a monitoring service alerting our help desk of any
impending issues. This suits a smaller company with a single server or a small
business server who would prefer to pay on an incident by incident basis when
problems occur.
This includes

  • Capacity Planning
  • Monitoring
  • Software and OS Updates

 

Standard Business Server Package

Reactive Break Fix for Servers

This package is designed to cover unlimited labour costs for any hardware and
software problems with your server, onsite and remotely. This includes

  • Access Issues
  • Wont Start-up / Blue Screen
  • Backup Failure
  • Application Failure
  • Exchange / SQL Issues
  • SharePoint Issues
  • Unresponsive Application
  • Hardware Failure
  • Anti Spyware / Malware / Virus outbreak
  • Remote Monitoring
  • Inventory
  • Capacity Planning

What is not covered:

  • Cost of hardware and software
  • Set up & migration to a new server
  • Proactive maintenance

Business Pro Server Package

Proactive maintenance and Reactive Break Fix for Servers

This package includes all of the Business Server Package and also includes
monthly proactive checks to keep your server running properly and smoothly.
These checks include

  • Backup Checks
  • Anti Spyware / Malware / Virus checks
  • Software and OS Updates
  • Sanity Health Check
  • Disaster Recovery Planning
  • Quarterly Disaster Recovery Check including restore