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Does your technology improve productivity? – Part 2

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Our last article started your thinking about technologies that can improve your efficiency and increase productivity.  This is the other part of the pair with more tips that hopefully will make your life easier. Voice, don’t text One of the most underrated features of WhatsApp is the ability to record short, voicemail-style messages at the […]

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Does your technology improve productivity?

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This is the first of a pair of articles that will give you some tips and ideas about how technology should be working for you to get better outcomes. Technology was developed as a ‘time-saver’, which should lead to increased productivity, but instead it seems that all that has happened is that there is a […]

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PAYG v. managed support contract

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Why would a client choose an ongoing support contract (with the ongoing financial commitment) instead of a simple pay-as-you-go option? It’s a question we’re often asked and here’s why: Budgeting It’s easier to budget when you know the costs for the year ahead. Like most IT companies, our support contract includes all labour, travel and […]

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System down!

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Computer failure has headlined in the media recently.  Quite apart from the British Airways debacle (and the lame excuse – that any IT specialist will tell you is far from what you’d expect from a company of this size) – there have also been several cybercrime attacks that have caused considerable difficulties to employees, customers […]

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When should I replace my computer

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We’re often asked “How long should my computer last” or “Is it worth upgrading or replacing my computer”.  There is no definitive answer to the question – and like so many cases in the technology arena ‘it depends …’. The most common reason for questions like these is because a computer is showing poor performance. […]

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CRMs – Streamline your customer relationships

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My first Customer Relationship Management (CRM) system was a box of 6 x 4 index cards, one for each client, and I recorded every phone call, visit, or letter sent to or from my customers. It worked well, but was labour intensive to say the least! Now it’s a different story, with an impressive array […]

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The Death of Windows Vista

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If you thought that Windows Vista was already dead in the water and you wouldn’t throw it a lifeline, you can safely ignore this.  However, if any of your computers are still running on Visa – read on. The much-criticised operating system launched a decade ago, but it has been struggling along all this time, […]

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Microsoft Office 365 – What are you missing?

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If you haven’t heard of Microsoft Office 365 – where have you been hiding? Basically, it’s the MS Office suite of applications you know and love, but hosted online, so you can access them from your desktop, laptop, tablet and mobile all on the same account. The best known applications are Outlook, Word, Excel and […]

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Are you in control of your data?

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For most companies, the most important asset that you have is your data. However, members of staff need access to your data in order for them to do their job. Some employees may invest their entire career with your company, but some people only stay for a short period of time and every time someone […]

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What was that password?

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After over 20 years in the industry, I am rarely surprised by the way people manage their passwords. We see clients with Post-it® notes attached to their screens with their passwords in plain view. Others have a half-hearted attempt to hide their passwords away by putting them under their keyboard, whilst some have little black […]

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